Careers

Guest Services Associate (Store)

Reports to: Museum Store Manager
Department: Operations
Status: Part-time or Full-time, Non-exempt
Pay rate: $22.62 per hour
Schedule: Schedule is TBD but will ideally include Thursdays and at least one weekend day.
Location: On-site
Benefits: The benefits package for this role includes paid sick leave, holidays, membership and exclusive Museum discounts.
Date Posted: 7/27/2026

Position Overview:
The Guest Services Associate is responsible for providing excellent customer service and ensuring a welcoming experience for all guests. Guest Services Associates are assigned to a primary area (Admissions or Museum Store), and support all Guest Services areas, including the gallery spaces, as needed. Reporting to the Museum Store Manager, this position’s primary focus is the day-to-day operations of the Museum Store.

Masked Hiring Policy

In an effort to reduce unintended biases, an attempt will be made to mask all candidates’ identities and demographic details during the initial screening process. We ask candidates not to include photos or other unnecessary personal details in their submissions.

We're always looking for additional volunteers

Whether you’re looking to celebrate your heritage, support your local non-profit, meet like-minded people, or learn a new skill, volunteering with the National Nordic Museum is a fun, rewarding way to celebrate Nordic history and modern values with your community. We invite you to join us in sharing the Nordic spirit.

National Nordic Museum Equity Statement

Accessibility and equity are institutional priorities that are reflected in the National Nordic Museum's programming and business practices. This institutional commitment ensures our efforts are devised with sensitivity. Our focus on equity promotes openness and makes the museum welcoming and accessible to diverse audiences.