FAQs

While walk-ins are always welcome, we encourage you to purchase your ticket online to save on your ticket cost and save time on the day of your visit.

You only need to login when purchasing tickets or to renew your Membership. Logging in ensures that your Membership benefits are applied to your purchase. If you need a copy of your Membership card with the NARM logo, this is included in the confirmation email sent to you after your Membership purchase or renewal. Please look for this in your inbox under the subject line "Your Nordic Museum Membership"

• As a participant in the Museums For All program, the Museum offers free admission for all visitors with public assistance identification cards. Bring your WIC, EBT, SNAP, Medicaid, ProviderOne/Apple Health, or Registered Foster Family identification to the Museum to receive free general admission for up to 5 people per card.
• As part of Free First Thursday, admission to the Museum is free on the first Thursday of each month. Reserve your tickets in advance online and make sure to stop at the Admissions Desk to check in for First Thursday. Access to special exhibitions is available for $5 per person on First Thursdays.

To see if you are eligible for other admission discounts, please see our full list of opportunities here.

Your admission fee is good for the whole day, allowing you to leave and return to the galleries with proof of purchase.

• Museum entrance tickets can be refunded up to the time of admission. No refunds are available after your ticket date.
• Tickets for lectures, panels, films, special events, and programs are not eligible for refunds.
• Classes and workshops must be cancelled 48 hours prior to the start time for a full refund.
• Nordic Museum camps must be cancelled 2 weeks prior to the start of camp for a full refund. Camps in partnership with outside organizations may be subject to their policies.

Paid parking is available and located on the south side of the building, with an option for touchless payment by phone. Visit the Hours & Directions page for more details.

We offer complimentary coat check at the Admissions desk. Please ask the Guest Services staff to assist you when purchasing your admission. It is advised to not leave personal items such as laptops, wallet, or phones in the coat check.

To provide the safest, most enjoyable atmosphere for all visitors to the Museum, we ask that you do not bring these items with you to the Museum: large bags or backpacks, non-service animals, firearms or other weapons, and pens or markers. If you have any questions about these policies, please contact Guest Services.

Personal, non-commercial photography is allowed at the Museum, provided no flash is used. We request that tripods and other large equipment not be used in the galleries to prevent any harm or damage to other visitors or the artifacts. If you are interested in using our space for commercial photography purposes, please contact our Director of Operations and Facilities.

For the protection of our artifacts, food and drink are not permitted in the Museum galleries. Guests may eat in our open foyer or enjoy our onsite café, Freya.

Lost and found items are collected by the Guest Services staff. If you have left something behind at the Museum, please contact us at 206-789-5707 x7000.

The National Nordic Museum collection has benefited from the generosity of the community, and we are fortunate to have a wealth of objects in our care.

As a result, the Museum has placed a one-year moratorium on acquisitions, effective September 24, 2025. This moratorium is expected to last for 12 months, until September 2026. Learn more ➔

The Museum’s Curatorial Department is unable to assist with appraisals of artwork and artifacts or advise on the buying and selling of such objects. Please contact the American Society of Appraisers to find a qualified professional near you. For questions about the conservation of objects, please consult the American Institute for Conservation.